Your Trusted Critical Incident Response Team

Effective Critical Incident Support can reduce the likelihood of employees developing PTSD symptoms by up to 60% when implemented shortly after an incident.

Australian Institute of Health and Welfare (AIHW)

BetterWorkLife Critical incident Response - Your Safety Net in Times of Crisis

Did you know that around 30% of employees face workplace trauma, like critical incidents? These events can really shake things up and impact everyone’s well-being. According to Occupational Health and Safety (OHS) regulations, it’s crucial to support our team during these tough times to prioritize their mental and emotional health. Thats where BetterWorkLife steps in.

Why BetterWorkLife Critical Incident Response ?

  • Debriefing to help staff process the event and share their experiences in a supportive environment. This facilitates healing and understanding among team members.

  • Information sessions for staff on managing Acute Stress Response, helping to prevent PTSD and equipping them with coping strategies after a critical incident. is a frequently asked question.

  • Mental Health First Aid Training: Regular training and simulation drills are essential in certain industries for ensuring that employees know how to respond effectively during a crisis. Our Mental Health First Aid Training fits with this strategy.

Information sessions for staff on managing Acute Stress Response, helping to prevent PTSD and equipping them with coping strategies after a critical incident.

Short-term monitoring of affected staff for signs of stress-related psychological injury. We keep an eye out for early warning signs to ensure timely intervention. is a frequently asked question?

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Follow-up support to check in on affected staff, reinforcing that they are not alone and that ongoing help is available as they navigate their recovery.

For immediate support from an expert team that genuinely cares

PTSD and Trauma Counselling for staff affected by trauma or stress. Our trained counsellors are here to provide personalised support tailored to individual needs.

No set contract means you only pay for the services you need when you need them. We will tailor the response to ensure there are no costly long term effects.

Tools and strategies are part of our comprehensive CIR services, we ensure that your team has the tools and support they need to recover after a critical incident

From Crisis to Care. We Respond to All Workplace Critical Incidents

Here are just some of the critical incidents we respond to :

  • Workplace accidents, such as machinery malfunctions or falls,

  • Violent events like assaults or threats from customers.

  • Loss of an employee to death or illness

  • Death of an employee at work

    Natural disasters, such as floods or fires

  • Witnessing a traumatic event, like a co-worker getting injured, .

Organisations that fail to provide adequate support after a critical incident, turnover rates can be 50% higher than those that do, significantly impacting workforce stability.

The Australian Council of Trade Unions

Why Critical incident Support Matters

  • High Risk of Mental Health Issues

    Employees who experience workplace trauma are at a significantly higher risk of developing mental health issues,

    Mental Health Commission of NSW

  • Higher Stress and Absenteeism

    A study shows that workplaces that effectively manage trauma and provide support can reduce stress-related absenteeism by up to 30%,

    Safe Work Australia

  • Crisis Preparedness

    A 2020 survey found that 82% of directors believed their organizations needed better crisis management plans, indicating a gap in preparedness.

    Australian Institute of Company Directors

  • Increased EAP Utilisation

    Organisations implementing EAPs in conjunction with CIR see a marked increase in the utilisation of mental health services, indicating that employees feel more supported during crises.

    Deloittes Wellbeing Report

Tailored Coaching Packages

Organisations with effective critical incident response plans experience a 25% faster recovery time from crises

WorkSafe, NSW

We can create a proactive critical incidence response plan for you

How BetterWorkLife Critical Incident Support Works?

Step 1: Call Us
Reach out to our dedicated hotline at [insert number]. Our trained professionals are available to assist you in any critical situation.

Step 2: Initial Assessment
Once you connect with us, we’ll conduct an initial assessment to understand the nature and severity of the incident. This allows us to tailor our response to your specific needs.

Step 3: Customised Support Plan
Based on the assessment, we’ll develop a customised support plan. This plan outlines the immediate actions to be taken, including on-site support, counselling services, and resources for affected individuals.

Step 4: Deployment of Support Team
Our trained response team will be deployed to your location or will provide remote support as needed. They are equipped to handle various critical situations and provide emotional and practical assistance.

Step 5: Ongoing Support
We offer continuous support and follow-up services to ensure that all individuals affected receive the care they need. This may include counselling sessions, workshops, and additional resources.

Step 6: Evaluation and Feedback
After the incident, we will conduct an evaluation to assess the effectiveness of our response. Your feedback is crucial for improving our services and ensuring the best outcomes for future incidents.

Step 7: Prevention Strategies
We also provide guidance on developing prevention strategies and training to help your organisation mitigate risks and prepare for future incidents.

Ready to take the next step? Contact us today to ensure your organization is prepared for any critical situation!

Critical incident Response (CIR) Support Available in Sydney, NSW and Throughout Australia

When it comes to navigating critical incidents, you want a partner you can trust. Our Critical Incident Response (CIR) service stands out because we offer a personalised, compassionate approach . We don’t just respond; we create a safe environment for your employees, helping them recover and thrive after an incident. Choose us for CIR, and experience the peace of mind that comes from having the best in your corner.