Leadership Development and Training

Coaching Skills for Leaders

Managing Conflict

Leading through Change

Emotional Intelligence

Communication Skills

Level Up Your Leadership

The reason people stay or leave comes down to your managers. That’s why our Training programs support managers to role model healthy performance, and develop a psychologically safe team culture

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Popular TrainingWorkshops

  • Coaching Skills for Managers and Leaders

  • Leading Through change

  • Communication skills for Managers

  • Managing conflict

  • Leading with Empathy and Wisdom

  • Developing Emotional Intelligence

“The feedback from our managers has been exceptional. BetterWorkLife go beyond talking about mental health, to ensuring that everyone leaves with practical skills and tips, and clear real-life examples they can put into practice. ”
— Anthony Vantner, CEO, BAC Insurance
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Coaching Skills for Leaders

This program is designed to leaders with essential coaching skills, helping them support and inspire their team more effectively. Through a blend of theoretical insights and practical exercises, they will learn how to foster a coaching culture, enhance team performance, and drive meaningful results. Whether new to coaching or looking to refine their approach, this training will provide the tools and strategies needed to lead with confidence and impact.

    1. Introduction to Coaching Understand the role and benefits of coaching in leadership.

    2. Core Coaching Skills Develop fundamental coaching skills to effectively support and guide team members.

    3. Coaching Models and Frameworks Learn and apply various coaching models to structure effective coaching sessions.

    4. Coaching Conversations Master the art of conducting impactful coaching conversations.

    5. Personal Development and Self-Awareness Enhance self-awareness to improve coaching effectiveness.

    6. Implementing Coaching in the Workplace Integrate coaching practices into everyday leadership and team development.

    7. Practical Exercises and Role-Playing Apply learned coaching skills through hands-on practice.

    8. Action Planning and Next Steps Develop a personalised plan for applying coaching skills in your leadership role.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

Two women sitting on a couch in a therapy session, one facing the camera, smiling, and gesturing with hands, the other with back to camera, listening and taking notes.

Leading Through Change

Navigating change can be challenging, but effective leadership can turn uncertainty into opportunity. This training is designed to help leaders guide their team through transitions smoothly and successfully. They will gain the skills and strategies needed to support their team, manage resistance, and maintain productivity during times of change.

    1. Understand Change Dynamics: Grasp the principles of organizational change and its impact on team members.

    2. Develop Leadership Strategies: Learn effective techniques for leading your team through periods of change with confidence.

    3. Communicate Effectively: Enhance your communication skills to clearly articulate changes and address concerns.

    4. Manage Resistance: Discover strategies to identify and overcome resistance to change within your team.

    5. Foster Team Resilience: Build and sustain a positive team culture that adapts and thrives amidst change.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

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Managing for Team Wellbeing

People leaders are crucial in promoting their teams' wellbeing by modelling positive behaviours and recognizing when someone may be struggling. This training program is essential for developing effective wellbeing leadership skills. It will help you build confidence in having meaningful conversations about mental health and provide you with the tools and resources to offer support. This training is tailored for Managers, Supervisors, People Leaders.

    1. Recognise and Address Mental Health Issues: Learn to identify signs of mental health issues among employees and colleagues.

    2. Develop Practical Support Skills: Learn how to offer assistance, encourage seeking professional help, and implement supportive interventions.

    3. Understand Managerial Duty of Care and OH&S Obligations: Gain a comprehensive understanding of legal responsibilities regarding mental health in the workplace.

    4. Improve Self Care: Develop strategies for self-care and resilience to manage your own well-being while leading others.

    5. Create a Supportive Work Environment: Understand how to implement policies and practices that support employee well-being and encourage open communication about mental health.

    6. Utilise Case Studies for Practical Insights: Explore common scenarios related to mental health in the workplace. Analyse these cases to understand effective responses and strategies for various situations.

    7. Access Resources: Familiarise yourself with available resources, including internal support systems, external professional help, and mental health tools.

    FEATURES

    • Customised

    • Psychologist

    • Facilitators Facilitator Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

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Communication Skills for Managers

Effective communication is at the heart of successful leadership and productive teamwork. This training is designed to help you refine and enhance your communication style, ensuring that your messages are clear, impactful, and well-received. By mastering various communication techniques, you'll be able to build stronger relationships, resolve conflicts more effectively, and lead with greater confidence.

    1. Identify Your Communication Style: Understand the different communication styles and assess your own to identify strengths and areas for improvement.

    2. Enhance Clarity and Precision: Learn techniques to convey your messages clearly and accurately to avoid misunderstandings.

    3. Develop Active Listening Skills: Improve your ability to listen attentively and respond thoughtfully, fostering better dialogue and collaboration.

    4. Adapt to Your Audience: Gain strategies to tailor your communication approach based on the needs and preferences of different individuals and groups.

    5. Manage Difficult Conversations: Acquire skills to handle challenging discussions with confidence and professionalism, turning potential conflicts into productive outcomes.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

Managing Conflict

Conflicts are a natural part of any workplace, but how they are managed can significantly impact team dynamics and productivity. This training is designed to equip you with effective strategies and skills for addressing and resolving conflicts in a constructive manner. By focusing on practical techniques and fostering a positive approach, you'll learn how to turn conflicts into opportunities for growth and collaboration.

    1. Understand Conflict Dynamics: Gain insights into the nature of conflict and its impact on teams and individuals.

    2. Develop Resolution Skills: Learn practical techniques for addressing and resolving conflicts constructively.

    3. Enhance Communication: Improve your ability to communicate effectively during conflicts and facilitate open, honest discussions.

    4. Foster Positive Outcomes: Discover strategies to turn conflicts into opportunities for team development and improved relationships.

    5. Implement Conflict Resolution Frameworks: Apply proven frameworks and tools to manage and resolve conflicts effectively in the workplace.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

Leading with Empathy and Wisdom

Effective leadership is not just about making decisions—it's about understanding and connecting with your team on a deeper level. This training focuses on integrating empathy and wisdom into your leadership approach, enabling you to create a supportive and productive work environment. By embracing these qualities, you'll learn to lead with compassion and insight, fostering trust and enhancing team performance.

    1. Understand Empathy in Leadership: Explore the role of empathy in effective leadership and its impact on team dynamics.

    2. Cultivate Emotional Awareness: Develop skills to better recognize and respond to the emotional needs of your team members.

    3. Apply Wisdom in Decision-Making: Learn how to incorporate thoughtful consideration and long-term perspective into your leadership decisions.

    4. Build Trust and Rapport: Enhance your ability to establish strong, trust-based relationships with your team.

    5. Foster a Supportive Environment: Implement strategies to create a positive and inclusive workplace culture that encourages growth and collaboration.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

Emotional Intelligence

Emotional Intelligence (EI) is crucial for effective leadership and successful interpersonal interactions. This training is designed to enhance the ability to recognise, understand, and manage your own emotions, as well as those of others. By developing greater emotional intelligence, managers will improve their communication, decision-making, and relationships, leading to a more harmonious and productive work environment.

    1. Understand Emotional Intelligence: Gain a comprehensive understanding of emotional intelligence and its components.

    2. Enhance Self-Awareness: Learn techniques to better recognize and understand your own emotions and how they impact your behavior.

    3. Improve Self-Regulation: Develop strategies to manage and control your emotions in various situations effectively.

    4. Boost Empathy: Enhance your ability to understand and relate to the emotions of others, fostering stronger relationships.

    5. Strengthen Social Skills: Acquire skills to improve communication, conflict resolution, and collaboration within your team.

    FEATURES

    • Customised

    • Psychologist Facilitators

    • Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

“Gave our Supervisors the confidence and skills to engage in mental health conversations and to manage conflict”

-Security and Emergency Management Training Manager, The Sydney Opera House