Mental Health Training

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Mental Health Training

FEATURES

Customised

Psychologist Facilitators

Facilitator-Led Discussions: Explore best practices, share experiences, and discuss challenges related to managing mental health issues at work.

Mental Health Awareness Training for Managers

Mental Health Awareness Training equips managers and supervisors with the knowledge and skills necessary to create a supportive environment that complies with Occupational Health and Safety (OH&S) obligations. This interactive session will help managers understand their duty of care, navigate legal responsibilities, and implement strategies to create a mentally healthy workplace.

Learning Outcomes:

  1. Recognise and Address Mental Health Issues: Learn to identify signs of mental health issues among employees and colleagues.

  2. Develop Practical Support Skills: Learn how to offer assistance, encourage seeking professional help, and implement supportive interventions.

  3. Understand Managerial Duty of Care and OH&S Obligations: Gain a comprehensive understanding of legal responsibilities regarding mental health in the workplace.

  4. Improve Self Care: Develop strategies for self-care and resilience to manage your own well-being while leading others.

  5. Create a Supportive Work Environment: Understand how to implement policies and practices that support employee well-being and encourage open communication about mental health.

  6. Utilise Case Studies for Practical Insights: Explore common scenarios related to mental health in the workplace. Analyse these cases to understand effective responses and strategies for various situations.

  7. Access Resources: Familiarise yourself with available resources, including internal support systems, external professional help, and mental health tools.

Smiling man with glasses and gray hair sitting indoors.

“Engaging and gave the team confidence and skills to engage in mental health conversations”

Security and Emergency Management Training Manager, The Sydney Opera House

FEATURES

Customised to your organisations learning objectives, preferred duration and budget Psychologist Facilitators

Interactive Learning: Give your employees the confidence and skills to contribute to a mentally healthy workplace. Interactive activities and discussions enhances understanding and gives an opportunity to practice skills and gain confidence in supporting themselves and others.

Mental Health Awareness Training for Employees

Create a culture of mental health awareness and reduce stigma in the workplace with Mental Health Awareness Training for Employees.. Often, mental health can issues at work can be overlooked, leading to challenges that affect both individual wellbeing and team dynamics. Through this session, employees will learn how to recognise mental health issues, respond effectively, and offer meaningful support to colleagues. By enhancing their understanding of self-care and mental health signs, they will be better equipped to manage their own well-being and support others.

Learning Objectives

  1. Increase Mental Health Awareness: Develop a clear understanding of mental health, including common issues and their impact in the workplace.

  2. Recognise Mental Health Issues: Learn to identify the signs and symptoms of mental health issues, both in yourself and your colleagues.

  3. Respond Effectively : Understand how to offer appropriate support to colleagues and encourage them to seek professional help when needed.

  4. Promote Self-Care and Wellbeing: Learn self-care techniques and coping strategies to help manage stress and prevent burnout.

  5. Address and Reduce Stigma: Understand the stigma associated with mental health issues and its impact on seeking help. Learn effective ways to challenge and reduce stigma within the workplace.

  6. Resources and Tools:Learn about available professional help, workplace support systems, and community resources.

  7. Build Confidence in Support Skills: Develop the confidence to engage in conversations about mental health and support colleagues effectively.

Smiling woman in office setting with colleagues
Business professionals shaking hands in office setting, computer with charts visible.

FEATURES

  • Customised to suit your organisations learning objectives, preferred duration and budget Psychologist Facilitators

  • By the end of this workshop, employees will have a deeper understanding of the unique aspects of men’s mental health, the impact of stigma, and will have practical tools to support their own wellbeing and that of their colleagues.

Mental Fitness Training for Men

"Mental Health Fitness for Men aims to improve mental health awareness and support for male employees. In a society where traditional norms often discourage men to have open discussions about mental health, this workshop seeks to challenge these norms and provide practical strategies.

Learning Objectives

  1. Understand Mental Health : Gain a foundational understanding of mental health, including common challenges and mental health issues and how they uniquely affect men.

  2. Recognise Signs and Symptoms: Learn to identify early warning signs of mental health issues in yourself and others. Understand how stress, emotional strain, and psychological pressures manifest in men.

  3. Explore the Stigma of Seeking Support: Delve into how gender norms and societal expectations shape men’s mental health experiences. Discuss strategies to challenge these stigmas and create an environment where mental health conversations are normalised and encouraged.

  4. Build Mental Fitness: Discover practical coping mechanisms and resilience-building techniques tailored to men. Learn how to manage stress effectively

  5. Access Resources and Support: Identify resources designed for men including professional help and online resources. Understand how to access these resources and support others in doing the same.

“Beautifully engaging keynote presentation. The facilitator held the audience and offered enlightening and practical skills and tips”

Director, Western Sydney LHD, NSW Health

Man with headset working in a call center office.

FEATURES

  • Customised to suit your organisations learning objectives, preferred duration and budget

  • Psychologist Facilitators

  • Suitable for: employees in customer service, aged care, disability services, education, and healthcare or any employees needing skills to support clients, customers or colleagues in distress.

Accidental Counselling Skills

This interactive workshop is designed for employees who find themselves in unexpected counselling roles. Perfect for customer service, aged care, disability services, education, and health professionals, the session equips participants with practical strategies and skills to support clients, customers or colleagues in distress.

Learning Objectives

Workshop focuses on providing practical, hands-on tools and techniques to confidently manage and support clients or colleagues in distress. By the end of the training, your people will:

Understand Key Counselling Principles: Grasp the fundamentals of effective counselling, including active listening, empathy, and support strategies. Recognise common scenarios where accidental counselling occurs and learn how to address them appropriately.

Develop Practical Skills: Engage in interactive activities and role plays to practice managing distressing situations relevant to your specific role. Enhance communication skills to better connect with and support individuals in need.

Apply Self-Reflection: Reflect on their own strengths and areas for improvement in handling counselling situations. Create a personal action plan to apply the workshop's teachings in daily interactions.

Utilise a Toolbox of Resources:Gain access to practical strategies, handouts, and additional resources to support ongoing development

Group of people discussing around a laptop in an office

Managing Vicarious Trauma and Compassion Fatigue

Teams that engage with individuals experiencing trauma or distress, are at risk of experiencing vicarious trauma and compassion fatigue. These challenges can impact not only wellbeing but also the quality of care they provide. In this training, we we delve into the nature of vicarious trauma and compassion fatigue, explore their signs and symptoms, and develop practical strategies for self-care and professional resilience.

Learning Objectives:

  1. Define Vicarious Trauma and Compassion Fatigue:

    • Understand what vicarious trauma and compassion fatigue are, including their causes and how they differ from one another. Recognise the signs and symptoms of both conditions in yourself and your colleagues.

  2. Explore the Impact

    • Examine how vicarious trauma and compassion fatigue affect mental, emotional, and physical health.

  3. Develop Coping Strategies:

    • Learn practical techniques for managing and reducing the impact of vicarious trauma and compassion fatigue. Explore strategies for maintaining a healthy work-life balance and setting boundaries.

  4. Implement Self-Care Practices:

    • Understand the importance of regular self-care and its role in preventing burnout and enhancing resilience.

  5. Resources:

    • Learn about available resources, including counseling, supervision, and peer support, to assist in managing vicarious trauma and compassion fatigue.

FEATURES

  • Customised Customised to meet your organisations learning objectives, preferred duration and budget

  • Online or Onsite

  • Psychologist Facilitators

  • By the end of this workshop, your team will be able to continue providing exceptional care while safeguarding their own well-being and professional longevity.

  • Suitable for : Frontline Workers, Healthcare, Veterinary Teams, Customer Care, NDIS and Aged Care.

Veterinarian examining a dog

Trauma Informed Customer Care

In today's world, where trauma impacts many individuals across various aspects of their lives, it's essential for customer service professionals to be equipped with knowledge and skills to create a supportive and respectful experience for customers and to better care for their own mental health.

Learning Objectives:

  1. Understand Trauma and Its Impact:

    • Define what trauma is and explore its various forms (e.g., acute, chronic, complex).

    • Recognise the short-term and long-term effects of trauma on individuals' behavior and mental health.

  2. Identify Trauma-Informed Principles:

    • Learn about the core principles of trauma-informed care.

    • Understand how these principles can be applied in customer service settings.

  3. Recognise Trauma Responses in Customers:

    • Identify signs of trauma and how they might manifest during customer interactions.

    • Develop strategies to respond empathetically and effectively to customers exhibiting trauma responses.

  4. Develop Effective Communication and De-escalation Skills:

    • Practice communication techniques that foster safety, respect, and support.

    • Learn how to de-escalate tense situations and handle difficult conversations with sensitivity.

  5. Implement Trauma-Informed Practices :

    • Create actionable strategies for integrating trauma-informed care into daily customer interactions.

    • Identify ways to enhance organisational policies and practices to support a trauma-informed approach.

  6. Promote Self-Care and Resilience:

    • Explore techniques for maintaining own well-being while dealing with potentially challenging interactions.

    • Understand the importance of self-care and resilience-building in preventing burnout and maintaining effectiveness in a trauma-informed role.

FEATURES

  • Customised to meet your organisations learning objectives, preferred duration and budget

  • Psychologist Facilitators

  • Free Resources

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Building a Resilient Mindset

For teams who are working at, or over capacity and show difficulty managing their time and workloads or are at risk of burnout, developing resilience is crucial. This workshop will help your people cultivate a resilient mindset to better navigate adversity, embrace change, and thrive despite setbacks.

Learning Objectives

Understand Resilience : Explore how positive psychology principles, such as optimism and strengths-based approaches, contribute to building resilience.

Cultivate a Positive Mindset: Learn techniques from positive psychology to enhance one’s outlook on challenges and setbacks. Learn practices to strengthen resilience.

Develop Resilience Skills: Acquire practical strategies for managing stress and embracing change. Engage in exercises that promote adaptive coping, problem-solving, and emotional regulation.

Enhance Self-Awareness and Strengths: Reflect on personal strengths and how to leverage them to build resilience. Assess your current resilience levels and identify opportunities for growth through a positive psychology lens.

Apply Resilience-Building Techniques: Participate in interactive activities to practice applying resilience strategies in various scenarios. Create a personalised action plan that incorporates positive psychology principles and resilience techniques for everyday use.

  2. Resilience and Managing Emotions

  3. Creating Optimal Life-Work Integration

  4. Resilience in a Hybrid World

  5. Boosting your Mood for Resilience

  6. Increasing Resilience with Mindfulness

By the end of the workshops your managers and teams will feel more empowered to perform at their best, spot early signs of burnout, and will have developed actionable strategies and skills to safeguard their mental fitness.

Take Action and Start Building Your Peoples Resilience Today.

FEATURES

  • Customised to meet your organisations learning objectives, preferred duration and budget

  • Online or Onsite

  • Psychologist Facilitators

Group of call center employees wearing headsets, smiling, and working together in an office setting.

Developing Resilience Through Change

Equip your team with skills to handle change confidently and transform transitions into growth opportunities. Give them tools and strategies to strengthen resilience and enhance flexibility as they navigate organisational transitions, shifting priorities, and evolving roles.

Learning Objectives:

  1. Understand Resilience and the Impact of Change:Define resilience within the context of organisational change. Explore the psychological and emotional effects of change and how resilience can help mitigate these.

  2. Cultivate a Positive Mindset Towards Change: Learn techniques from positive psychology that will help your team view change as an opportunity rather than a challenge. Discover methods such as optimism, gratitude, and growth mindset to help maintain a positive outlook during transitions. Understand how practicing resilience shapes the brain.

  3. Develop Practical Strategies for Adapting to Change: Acquire actionable skills to manage change effectively, including stress reduction techniques and proactive problem-solving strategies.Engage in exercises that enhance flexibility and responsiveness to new challenges.

  4. Enhance Self-Awareness and Emotional Regulation:Reflect on personal responses to change and identify areas for improvement within your team. Learn strategies for emotional regulation to help maintain composure and focus during periods of uncertainty.

  5. Apply Resilience Techniques in Real-Life Scenarios: Participate in interactive activities and role plays that simulate real-world change scenarios, allowing your team to practice and apply resilience strategies. Develop personalised action plans to implement resilience techniques effectively in the workplace.

FEATURES

  • Customised to meet your organisations learning objectives, preferred duration and budget .

  • Psychologist Facilitators

  • Suitable for : Customer Care in the Insurance, Legal, Debt Collection, Healthcare, Veterinary Sector.

Group of four people collaborating over a laptop in an office setting.

Wellbeing and Stress Management

This workshop is designed to provide practical tools and strategies to manage stress, enhance well-being, and achieve a healthier work-life balance.

Learning Objectives:

  1. Understand Wellbeing and Stress in the Workplace:

    • Define the concepts of wellbeing and stress, specifically in the context of the work environment. Identify how workplace stressors impact mental, emotional, and physical health, and recognise their effects on job performance and satisfaction.

  2. Identify Common Workplace Stressors:

    • Explore typical sources of stress and learn to recognise the signs and symptoms of stress and burnout among colleagues and yourself.

  3. Develop Practical Stress Management Techniques:

    • Acquire effective strategies for managing work-related stress, including time management, prioritisation, and relaxation techniques. Explore methods for enhancing productivity while reducing stress, such as setting realistic goals and managing expectations.

  4. Implement Self-Care Practices in a Work Context:

    • Discover self-care practices tailored to the workplace setting, including ergonomic adjustments, mental health breaks, and healthy work habits. Develop a personalised self-care plan

  5. Enhance Resilience and Coping Skills:

    • Learn techniques for building resilience in the face of workplace challenges and adapting to change effectively.

  6. Promote a Healthy Work-Life Balance:

    • Explore strategies for balancing work demands with personal life, including setting boundaries, managing work hours, and finding time for leisure and relaxation.

  7. Utilise Workplace Resources and Support Systems:

    • Learn about available resources and support systems within your organisation, such as Employee Assistance Programs (EAPs), counseling services, and wellness programs. Understand the benefits of seeking support and how to access these resources effectively to support your well-being.

FEATURES

  • Customised to meet your organisations learning objectives, preferred duration and budget

  • Online or Onsite

  • Psychologist Facilitators

  • Suitable for : Customer Care in the Insurance, Legal, Debt Collection, Healthcare, Veterinary Sector.

Group of four people having a discussion around a laptop in an office setting.

Mindfulness Workshops

Through this series of workshops, ww provide your team with practical mindfulness strategies that can help manage stress, improve emotional resilience, and optimise work performance.

Workshop 1: Introduction to Mindfulness and Stress Management

Learning Objectives:

  1. Understand Mindfulness and Its Benefits:

  2. Identify Stress Triggers and Responses

  3. Learn how mindfulness can help manage and mitigate stress responses.

  4. Practice Basic Mindfulness Techniques such as focused breathing and learn how to apply these techniques to everyday work situations.

  5. Create a Personal Mindfulness Plan

Workshop 2: Using Mindfulness to Improve Performance

Learning Objectives:

  1. Explore how mindfulness can enhance focus, decision-making, and productivity. Discuss the relationship between mindfulness and improved job performance.

  2. Practice Performance-Enhancing Mindfulness Techniques: Engage in mindfulness exercises specifically designed to boost concentration and efficiency, such as mindful prioritization and single-tasking.

  3. Learn techniques for maintaining focus and managing distractions.

  4. Apply Mindfulness to Goal Setting and Problem Solving

  5. Create a Performance-Boosting Mindfulness Routine

  6. Set up a plan for regular mindfulness practice and evaluation of its impact on your performance.

FEATURES

  • Customised to meet your organisations learning objectives, preferred duration and budget

  • Online or Onsite

  • Psychologist Facilitators

  • Suitable for : Customer Care in the Insurance, Legal, Debt Collection, Healthcare, Veterinary Sector.

Group of four people discussing over a laptop at a desk, with one person holding a smartphone.

Resilience Training

For teams who are working at, or over capacity and show difficulty managing their time and workloads or are at risk of burnout.

  • Building a Resilient Mindset

  • Bolstering Resilience through Change

  • The Neuroscience of Resilience

  • Resilience and Managing Emotions

  • Creating Optimal Life-Work Integration

  • Resilience in a Hybrid World

  • Boosting your Mood for Resilience

  • Increasing Resilience with Mindfulness

By the end of the workshops your managers and teams will feel more empowered to perform at their best, spot early signs of burnout, and will have developed actionable strategies and skills to safeguard their mental fitness.

Take Action and Start Building Your Peoples Resilience Today.

Office environment with a woman looking stressed, holding her head with both hands, while colleagues interact in the background.

Leadership Training

For teams and leaders  dealing with employees not getting along or teams pulling in different directions and the risk of bullying and harassment claims.

  • Creating a Culture of Trust and Psychological Safety 

  • Resolving Conflict Constructively

  • Developing more Emotional Intelligence

  • Improving your Communication Style

  • Preventing Bullying, Harassment and Discrimination at work

  • Building a Culture of Inclusion and Respect

  • The Mindful Manager

  • Leading with Empathy and Wisdom

By the end of the workshops your leaders and managers will be able to better manage their emotions and conflict and will have the knowledge and skills to create an a positive culture.

Take Action. Start Buidling a Healthier, High Performing Workplace Today

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Performance & Engagement

  • Mindfulness training to optimise performance

  • Mindfulness training to improve focus

  • Communication and Conflict Resolution Training

  • Values Mapping

By the end of the training program, your teams will be more aligned with their purpose and build inner strength to improve performance and feel happier!

Take Action and Start Building your Happier High Performing Team

“The uplift in morale was extremely noticeable. Any organisation
that values and is committed to its staff wellbeing will find it's a worthwhile investment."

— Anthony Vatner, CEO, BAC Insurance Brokers